Head Office:
FB1 Awami Complex
Usman Block, New Garden Town, Lahore
Phone: +92 42 3586 9504-6
Fax: +92 42 3583 0425
Email: info@pacra.com

Karachi Office:
PNSC Building
3rd Floor, M.T. Khan Road, Lalazar, Karachi
Phone: 021-35640718-19
EXT: 111
Mobile: 0346-2578624
Email: info@pacra.com

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Rating is a valuable quantitative tool. PACRA is committed to providing the highest level of service. Support from our dedicated professionals is a phone call away during the business week. We have dedicated resources to communicate with market participants and the public about any questions, concerns or complaints. The team also coordinates and facilitates PACRA’s participation in the public awareness programs with other market participants for the development of the capital market. Contact details are as follows:

Mr. Sameer Khan
Chief Business Officer

For redressal of their grievances and complaints, creditors, investors and other stakeholders may contact our designated compliance officer:

Ms. Iram Tahir
Compliance Officer


DISCLAIMER: “In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.”